There are often many levels in hyper-casual games that gradually unlock. An attempt to pass the level can be both successful and unsuccessful. Moreover, it can affect on the player’s numerical indicators: currency, number of boosters, etc. Therefore, firstly we analyze the distribution of users by levels. So we will understand how many users visited the level, how many of them got stuck and at which level.
On the Player levels tab add these metrics to the report: Passed the level, Remaining on the level and % of remaining users.
At each of the first three levels we lose from 8.6% to 14.4% of users, most likely this is due to the fact that the user was not interested in the game and not with the complexity of the level.
Now we’ll build a report not in the terms of levels, but in the game locations. During a certain attempt to complete a level, the users may change various numerical indicators: resources, game currency, etc. The report will show the distribution of players by locations and user flow in these sections. We can track the change in any numerical parameter of the location in terms of successful or unsuccessful attempt (these can be steps, health units, boosters, etc.).
Remember to apply segmentation to the reports. It is possible that users who come from different sources go through levels differently. Most likely, user payments are also differ. Segmentation can give new insights for your game.
It will also be useful to monitor the users’ flow. Go to the Engagement report on the Churn Rate tab. We can take actions to reduce the users’ flow to a minimum after analyzing at what day the majority of players fall off.
Games of this genre often have short game sessions, that means we should pay attention to the frequency of sessions. The frequency of sessions can tell us about the user’s interest and the habit of using the game. We’ll go to the Sessions report. On the number of sessions tab we’ll evaluate the frequency of sessions.
If necessary, we can evaluate the length of sessions by going to the session duration tab.
In addition to analyzing data, in the main reports, you can integrate custom events to track and analyze specific user actions. You can use custom events to get an insight into how users use the application, which quests they accept, how often they interact with each other, which offers they open, and so on. You can also analyze custom event data in the Custom event report. You can build a funnel and analyze conversion rates at each stage, for example, you send an event every time a user enters an in-game shop, clicks on an item, buys an item. Based on these events, you can build a funnel and check the conversion rate at each stage in the Conversion funnel report. Below you can find examples of events that may be useful to you.