Space Management

To access your space settings, click on your account in the top right corner of the page and select Space:

General

You will see the basic information about the Space in this tab:

  • Name

  • Time zone

  • Applications number

  • Creation date

  • Owner

  • Your role in the Space

If you are the Owner of the Space, you will see the Edit space and Delete space buttons. Here you can also find user API token (is used for Labels, Push and Raw export API).

If you have access to more than one space, you will see the list of available spaces in the left tab.

Recover space

If you delete the space by mistake, you have an option to recover your data before it is permanently deleted in 72 hours.

Click on the lock icon in the Recover space section and select Yes to restore your space.

Users & Access

This tab is available only for users with owner or admin roles. Here you can invite your colleagues to devtodev or change their access rights.

The Users & Access section contains three tabs:

  1. Users. A list of all users, detailing the role, group, number of accessible apps, and status. On this tab, you can send an invitation to a new user. Click the Invite user button, select a role and group access and specify the email to send an invite. You can invite several users at once. A user may have one of the following statuses: Pending, Invited. Click on the user to open their User settings. Here you can change the user role and project permissions or delete the user from the space.

  2. Groups. In this section, you can give a user group access to apps. You can create a group and specify the apps, or grant access to all apps in the Space at once. By default, there is an Admins group in each Space. This group has access to all projects and it cannot be edited or deleted. Besides creating a new group, you can modify, delete or duplicate an existing group.

  1. Roles. There are four default roles: Owner. Users with this role have access to billing. Also, they have access to view and edit all reports. They can create other roles. Admin. Users with this role have extended permissions, but do not have access to Billing and cannot create other roles. Manager. Users with this role are more restricted than users with Admin role. For example, they do not have access to Audience overlap report. The Manager also has no access to settings in some sections: Custom settings, Integration, Space settings, GDPR settings, etc. User. Users have reduced access rights. They can view reports, manage data in reports (filter, apply segments, etc.), view project settings, but cannot change them, unlike users with the Admin or Owner roles. You can create your own roles, and choose sections that would be available to users with a custom role. To do this, click the +Role button, enter the name of the role, check the sections you want to give access to, and the type of access: view or edit.

For example, you can forbid access to monetization metrics, and in this case, users will not see the reports with payment information. Or you can restrict access to other employees: give your content marketing specialist the right to see the push notification information only, or open the Acquisition section to your traffic manager. They will not have permission to see the rest of the reports and settings.

Edit roles

You can edit your own roles and change their permissions configuration. Click on three dots and select Edit role.

Tick the necessary sections and click Save to apply new settings.

User management

Add new users

  1. Click the Invite user button.

  2. In the window that appears, specify one or more emails of the users to whom you want to grant access.

  3. Next, specify the user roles.

  4. Then select an existing user group or create a new one:

Delete or edit

Select the user in the Users & Access section. After that click the pencil icon in the User settings section to delete a user or edit permissions to the apps:

Transfer Ownership to another user

Open the User Settings and select a role Owner (delegate owner access). After that the original owner of the Space will receive an Admin role.

When you change the Owner of the Space, their payment card details are deleted as well. The Space will remain blocked until the new Owner adds the card information in Space Settings -> Billing.

Managing content from deleted users

When a user deletes their devtodev account, all of their content (reports, dashboards, alerts) will remain in the Space. This is also applicable to a situation when the user is removed from the Space by the Owner or Admin.

Users with Owner or Admin roles can transfer content ownership to a different user or delete this content completely.

Open the User Settings and click on the link to transfer the content.

A pop-up will appear. Select the new owner of the content from the drop-down list and click Transfer content.

History

History section is a log of changes in the integration. Any changes you did (such as creating application, changing the name or password, giving the access, changing the revenue rate and so on) will be shown here.

Custom Settings

Custom settings section allows you to group applications in reports by definite custom attribute.

For instance, it can be project manager name or creation date. Any type of grouping the application can be set right here. Press the Add setting to add the data.

Billing

This section is accessible only to Owner of the space and users with a permission to access billing.

Plan & usage

Here you can find the information about your current plan, billing period, current MAU and price.

Billing info

Here you can see and edit your billing details. You can add Billing information either as a company or as a self-employed person.

Payment method

On this tab you can check your payment option and change the credit card details.

Offline payment via wire transfer is avaialable only for Business and Enterprise plans. Please contact our team to set up this payment method.

Online payments
Offline payments

Contracts

This tab collects information about your contracts. You can see the history, your plan limits, payment periodicity and price.

Invoices

Here you can download the invoices for the previous periods.

Pricing

In order to continue using devtodev after your trial period ends, you need to select a plan and add payment method.

You can upgrade your price plan on this page. Click on Compare plans button to check all available options at once.

Chaging the price plan

Click on Select plan to change the price plan.

For Basic plan, select your MAU grade, click Next, add a payment method and click Apply.

For Business and Enterprise plans, fill in you contact details in the request form and click Apply to send it. Our team will contact you to discuss the best offer.

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